This Privacy Policy explains how MH Sub I, LLC dba Auto Credit Express ("Auto Credit Express," "ACE," "we," "us") collects, uses and shares information you provide on this website, and how we handle text message (SMS) communications.
1. Information we collect
When you update or submit your application, we collect the information you enter, which may include your name, email address, mobile number and details about your vehicle financing request.
If you choose to opt in to text messages, we also keep a record of that choice, including the date and time, the wording you agreed to, and technical details such as your browser type and IP address.
Like most websites, we may automatically collect basic technical information such as device type, browser and pages visited.
2. How we use your information
- To process and continue working on your vehicle application.
- To follow up about your application, including asking whether you are still looking for a vehicle and asking you to update or resubmit your information.
- To work to connect you with participating dealers and financing sources that may be able to assist you.
- To respond to your questions and provide customer support.
- To keep records of your consent and to meet our legal and regulatory obligations.
3. How we share your information
To provide the service you request, we may share your application information, which can include your name and contact details, with participating dealers and financing sources so they can consider and respond to your vehicle financing request.
We may also share information with service providers who help us operate this website and our communications, under obligations to protect it, and where required by law or to protect our rights.
Text message opt-in data and consent are not shared with any third parties for their marketing or promotional purposes. See SMS Communications below.
4. SMS Communications
If you choose to opt in to SMS communications, Auto Credit Express may send you text messages relating to your vehicle application, application updates, dealer connection information, requests to update your information and related customer support.
- Message frequency may vary.
- Message and data rates may apply.
- You may opt out at any time by replying STOP.
- For assistance, reply HELP.
- SMS consent is optional and is not a condition of purchase.
We do not sell, rent or share SMS opt-in consent or mobile numbers with third parties for their marketing or promotional purposes.
Your SMS consent is kept separate from the application information described in section 3. Sharing your application with participating dealers and financing sources so they can respond to your request does not include your SMS opt-in consent, and it does not authorize any third party to send you marketing text messages on the basis of that consent.
See our SMS Terms for the full terms of the text message program.
5. Your choices
- Text messages: reply STOP to any message to opt out. Opting out of texts does not cancel your application.
- Contact details: you can update your information at any time using the form on this website.
- Questions or requests about your information: contact us using the details below.
6. Security and retention
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure. We keep information for as long as needed to provide the service, keep consent records and meet legal obligations.
7. Children
This website is intended for adults. We do not knowingly collect information from anyone under 18.
8. Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.
9. Contact us
MH Sub I, LLC dba Auto Credit Express3252 University Drive, Suite 250
Auburn Hills, MI 48326
Phone: (866) 902-4403